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KaizenTech Solutions
Voice · SMS · WhatsApp — one CRM

The CRM that calls, texts, and WhatsApps your customers — automatically.

Vynexa.ai deploys AI voice and conversational agents across phone, SMS, and WhatsApp — backed by a unified CRM and industry playbooks — so you never miss a lead and respond instantly, 24/7.

<8sfirst response
3channels, one CRM
24/7never miss a lead
Vera · AI agent
On a call · 00:00
Bright Dental — this is Vera. How can I help?
Answered in 6s and written to the calendar
CRM · Bright Dental › Priya S.
Try it yourself

Experience Vynexa

Three steps: pick your industry, race the agent on a real missed call, then rebuild the flow you just watched.

Which industry are you in?

We'll run the rest of this with a real lead scenario and the call flow that ships with that vertical's CRM.

Not sure? .

What teams run on it
  • Automated calling campaigns
  • 24/7 virtual receptionist
  • Lead qualification
  • Appointment setting
  • Customer surveys
  • Customer service
  • Payment collection
  • Multi-region operations
Three kinds of agent

Pick the agent that fits the conversation

Open-ended or tightly scripted, outbound or inbound — the agent type decides how much freedom the AI has on the call.

Open-ended conversation

Natural Agents

Agents that hold a real, open-ended conversation, answering from your own documents and policies.

  • Customisable personality and speaking style
  • Answers drawn from your own documents
  • 100+ natural voices to choose from
  • Temperature and stability controls

Scripted, branching calls

Flow Agents

Drag-and-drop call flows for conversations that must follow a script — qualification, collections, surveys, confirmations.

  • Visual node-based flow builder
  • Branch on any caller response
  • Call external APIs mid-conversation
  • Real-time visual flow logging

Always-on reception

Incoming Agents

Answer every inbound call around the clock, collect context before a transfer, and route to the right person.

  • 24/7 availability, zero hold time
  • Automatic call routing
  • Pre-transfer information capture
  • Self-service options for common asks
Visual flow builder

Draw the call, then watch it run

Compose a branching conversation from nine node types. During the campaign you can follow each call moving through the same graph, node by node.

Flow run · lead qualification
  1. Message
    Greets the caller by name.
  2. Question
  3. Condition
  4. API Call
  5. Transfer
  6. End Call

All nine node types

  • Message
    Speak a predefined message.
  • Question
    Gather input from the caller.
  • Condition
    Branch based on the response.
  • Transfer
    Hand off to a human agent.
  • Tool
    Execute a custom function.
  • API Call
    Integrate with external services.
  • Delay
    Add timing between actions.
  • Webhook
    Send a real-time notification.
  • End Call
    Terminate the call gracefully.
Campaign engine

Thousands of calls, placed at the right local hour

Import a contact list, set the calling window, and let Vynexa handle pacing, simultaneous calls, retries, and local time.

Bulk contact import

Upload a CSV with thousands of contacts in one pass.

Scheduled execution

Set start times and permitted calling windows.

Timezone awareness

Every contact is called at a sensible local hour.

Concurrent calling

Run many simultaneous calls without queueing.

Automatic retry

Failed calls are retried on your rules, not by hand.

Live analytics

Success rates, durations, and outcomes as they happen.

Q3 renewals · running
0 concurrent
0of 4,820 contacts

Outcomes

  • Booked31%
  • Qualified27%
  • Callback18%
  • No answer24%
Fits your stack

Slots into the tools you already run on

Keep your numbers, your calendar, and your CRM. Vynexa plugs into the workflow you have rather than asking you to rebuild it.

Works with your phone system

Keep your existing numbers or get new ones, and route calls the way you already do.

Numbers in 100+ countries

Local, toll-free, and mobile numbers provisioned on demand, with your caller ID.

Calendar sync

Agents read live availability and write confirmed bookings straight to your calendar.

CRM & API access

Push every call, outcome, and recording into your CRM, or pull them through our API.

Zapier & webhooks

Trigger any downstream workflow the moment a call starts, ends, or books.

Billing in your currency

Pay by card, bank transfer, or local method — in the currency your business runs on.

Platform

The parts that make it production-ready

Everything around the call that decides whether it actually works for your team — accurate answers, reliable handoffs, global numbers, and billing you can predict.

Answers from your own content

Upload your PDFs, documents, or a web page. Agents answer from your material instead of guessing.

Webhooks & API

Verified, automatically retried event delivery with a full log — so nothing is silently dropped.

Numbers in 100+ countries

Buy local, toll-free, or mobile numbers with instant provisioning, caller ID control, and KYC verification.

99+ languages

Agents converse in 99+ languages, with right-to-left layout support built in.

Credit-based billing

One credit is one minute. Real-time deduction, low-balance warnings, and auto-pause when depleted.

Enterprise-ready security

Encryption in transit and at rest, role-based access, and audit trails across every conversation.

Knowledge base accepts

  • PDF documents
  • Word (DOCX)
  • Text files
  • Website URLs
  • Plain text entries

Webhook events

  • call.started
  • call.completed
  • campaign.started
  • campaign.completed
  • subscription.updated

Verified on delivery, retried automatically, and fully logged.

How it works

Live in days, not months

  1. 01

    Connect a number

    Bring your existing number or provision a new one in any of 100+ countries.

  2. 02

    Build your agent

    Pick a natural, flow, or incoming agent. Choose a voice, set the personality, and add your documents.

  3. 03

    Import and schedule

    Upload contacts by CSV, set the calling window, and let timezone rules pick the right local hour.

  4. 04

    Watch it run live

    Follow calls node by node in real time, with outcomes and analytics streaming into your dashboard.

Global by default

Sell where your customers are

Numbers across 100+ countries, agents that speak 99+ languages, and billing in the currency your business runs on.

Languages

99+

Agents speak and understand 99+ languages, and the interface follows suit — including right-to-left layouts.

  • English
  • Spanish
  • French
  • German
  • Portuguese
  • Italian
  • Dutch
  • Polish
  • Turkish
  • Arabic
  • Hindi
  • Japanese
  • Mandarin
  • Korean
  • Vietnamese
  • Indonesian
  • and many more

Billing

  • Pay as you goBuy credits outright — one credit is one minute of call time
  • SubscriptionsMonthly credits included, with upgrades and downgrades any time
  • Local currencies135+ currencies supported worldwide
  • Invoices & receiptsPDF invoices, refunds, and receipts generated automatically
Eleven industry CRMs

Not one CRM bent into shape — eleven built for the job

Every vertical ships with its own record types, pipeline, modules and automations. Pick an industry to see exactly what comes with it.

Healthcare CRM

Built for Clinic front desk and providers

Runs a clinic end to end — registration, the patient journey, provider rotas, billing and recall — so nobody falls out of care because a call went unanswered.

Pipeline it tracks

  1. Inquiry
  2. Booked
  3. Confirmed
  4. Seen
  5. Recall

Modules & features

  • Patients

    • All Patients
    • Registration & intake
    • Insurance & eligibility
  • Patient Journey

    • Journey builder
    • Journeys
  • Appointments

    • Pipeline
    • Calendar
    • No-show tracking
  • Doctors

    • Providers
    • Availability & rota
  • Billing

    • Invoices
    • Payments
  • Promotions

    • Campaigns & recall

What the AI does here

  • Answers after-hours calls and triages the reason for contact
  • Books, confirms and reschedules against live provider availability
  • Chases no-shows and drives recall campaigns automatically

Included in every CRM

  • AI AgentConsole · Conversations · Overview · Scripts
  • AutomationsRecipes · Recipe Library · Compliance
  • CommunicationInbox · Templates · Call Log · Delivery Log · Opt-outs / DNC
  • ReportsOverview · Reporting · Integrations · Access control (RBAC)
Industry playbooks

Prebuilt call flows for each vertical

Each CRM ships with a proven call flow you can start from and customise. Every one maps a real scenario end to end.

After-hours patient call → AI answers → need triaged → appointment booked → reminder and confirmation sent.

1AI answers call
2Patient need triaged
3Routed to right clinic
4Appointment booked
5Reminder sent
By the numbers

Built for reach and volume

0+
countries reachable
0+
natural AI voices
0+
languages spoken
0 min
per calling credit

Credits are metered per minute of call time, deducted in real time.

Kaizen’s AI follow-up is the single biggest upgrade we’ve made to our front desk. Every call is answered, every lead followed up — automatically.
Dr. Arman Shah · Operations Director, Helix Health
FAQ

Answers, before you ask

Billing is credit-based: one credit equals one minute of call time. Credits deduct in real time, you get low-balance warnings, and campaigns pause automatically if you run out. Buy credit packs outright or take a subscription with monthly credits included.

Vynexa.ai

Hear an AI agent qualify a real lead — live

Book a demo and we'll run an outbound call end to end: your script, your voice, your knowledge base.